Imparting confidence among regulators, consumers, suppliers and other stakeholders is vital to your business. This can be demonstrated via compliance with certification with International Standards. Companies can use product certification to show that a product, service or process has been inspected, tested and approved by an accredited organisation, which has assessed in a fair and capable manner.

ISO/IEC 17065 Accreditation

We are excited to announce that we are in the final phase of achieving accreditation to ISO/IEC 17065: Conformity assessment – Requirements for bodies certifying products, processes and services. The ISO/IEC 17065 standard has become the international benchmark for product, service or process certification.

To achieve conformity with the Swedish Gambling Authority (Spelinspektionen) online gambling requirements, we offer GAEL Sweden online gambling systems certification scheme, version 1.0

An ISO/IEC 17065 schemes provide process and product certification versus only management systems certification. That means, your service, process and product achieve certification – which includes the certification of the system designed to deliver these – a complete assessment of the operation. Simply, this means ISO/IEC 17065 looks at the intent, the method and the result.

With our scheme you have the ability to certify the quality components of your service, process and product. This enables your to prove to your customers and requlatord that you have a system in place to provide them the level of product quality that they expect.

One of the main components of schemes following ISO/IEC 17065 is the requirement for independence and impartiality by Certification Bodies, specifically related to the management of auditors, reporting, and evaluation.

ISO/IEC 17065 schemes require auditors to have an understanding of the service, process, product scope for the audit. Knowing what/how you produce is an important part of a good audit.

Continuous improvement through the implementation and check of corrective actions is an important part of the scheme. Requiring that corrective actions are developed and implemented as part of the process, the corrective actions are checked so that there are improvements to processes and products for long term preventative control.
A system audit is typically centered around “say what you do, do what you say.” while ISO/IEC 17065 requires you to “produce" what your customer/regulators want.

Working with us, provides a real opportunity for a trusted certification with managed and controlled systems in place, meeting regulatory requirements.

Road Map of achieving certification with the GAEL Sweden online gambling systems certification scheme:

  • Conformity of products, service or process
  • Effectiveness of systems especially in compliance with laws and requirements
  • Systematic selection of scope
  • Evaluation
  • Surveillance of standardized rules by scheme owner
  • Annual certification cycle

Becoming certified with the GAEL Sweden online gambling systems certification scheme.

  • You can make initial enquires by phone, email or submitting an enquiry via our contact page.
  • Complete an application form, which we can email to you
  • Submit the application by email
  • Application is assessed by certification staff
  • Successful application: Letter is sent to you, together with initial paperwork and invoice.
  • Unsuccessful application: Letter is sent to you together with reasons as to why your application is unsuccessful.

  • A Management Plan (this will be sent to you with your approval letter) will be provided prior to your initial inspection and audit.
  • An initial inspection and audit is arranged by us
  • An audit report is written by our auditor and provided to you
  • The audit report is reviewed by our certification department for compliance
  • Certification is granted or a Corrective Action Request (CAR) is issued which needs to be addressed before certification can be granted.
  • A certificate is sent to you once certification is granted.
  • Ongoing annual inspections will occur to determine compliance to the Swedish Gambling Authority (Spelinspektionen) online gambling requirements in order for you to maintain certification.
  • In addition, other inspections may occur in response to changes in your organisations online gambling system and/or changes to the scheme.

...Give us a call and discuss how we can assist you?